How do I file a complaint?
Telephone calls will not be accepted unless it is a public health and safety issue!
Municipal by-laws are enforced on a written complaint basis only. You can file a bylaw complaint by filling out the complaint form.
Complaint forms must include your name, address and contact information. Please include the following:
- photos if using an online method
All information provided will remain confidential up until which time it is required in court.
For noise complaints, please contact the police non-emergency line at 1-888-310-1122.
The complaint will not be investigated if:
- Anonymous or third party
- Incomplete form
- Considered malicious or vexatious.
Civil matters not within our jurisdiction:
- private right-of-way disputes,
- trespassing, and
- neighbour disputes over property lines, tree cutting or fence locations
If the matter cannot be resolved between you and your neighbour, you may wish to consult legal counsel.
By-law Enforcement Officer
705-377-5726 X 23